Hotel X in Mataram City, a company operating in the hospitality industry, faces challenges in maintaining and improving employee performance to deliver optimal services to guests. Employee performance is influenced by various factors, including job satisfaction, work motivation, and work discipline, which need to be ef...
Sylvia Angelina Gani, F. Marlina, Baiq Nadia Nirwana et al.· MANABIS Jurnal Manajemen dan...· 0 citations
The study purpose was to examine the effect of job pressure on work quality, the effect of job pressure on burnout, and the effect of burnout on work quality among employees of the Regional Revenue Agency (BAPENDA) of West Lombok Regency. This study also aimed to analyze the role of burnout in mediating the relationshi...
Lalu Santio Rizki Hamdani, Makiah Makiah, Ega Dwi Putri Marshwandi et al.· Journal of Innovative and Cr...· 0 citations
Organizational Citizenship Behavior (OCB) is an important factor in improving organizational effectiveness, particularly in public sector organizations. This study aims to analyze the effect of leadership and work-life balance on Organizational Citizenship Behavior (OCB), with job satisfaction as a moderating variable...
Laela Purnama, Makiah Makiah, Ega Dwi Putri Marshwandi et al.· ALEXANDRIA (Journal of Econo...· 0 citations
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