Effectiveness of Flexible Working Hours on Employee Work-Life Balance: Evidence from an Education and Training Organization

Abstract

This study investigates the effectiveness of flexible working hours (FWH) in enhancing employee work-life balance (WLB) within the education and training sector. The study was conducted among 200 employees working in training academy, using a structured questionnaire instrument, manually distributed and electrically sent through e-forms. Only 182 sample responses were received and 150 sample responses were taken into account. The standard statistical analysis methods and tools were adopted for testing hypotheses. The study evidenced the strong positivity relationship flexible working hours and work-life balance, found out a significant inter-departmental variation in supervisor support influencing flexible work hours and work life balance, and evidenced no significant level of difference between genders in facing challenges in flexible work hour arraignments. This study contributes novel empirical insights from an underexplored education and training organization in a developing-economy context, highlighting the pivotal role of supervisor support and organizational policy in determining the effectiveness of flexible working arrangements.