Aug 2026· Development Through Research and Innovation IDSC-2026· 0 citations· 7 references
TL;DR
The findings show that digital transformation serves as the conceptual hub of the field, connecting traditional e-government research with newer themes in innovation, governance, artificial intelligence, big data, trust, adoption, performance, and post-pandemic public service resilience.
Abstract
Digital transformation has become a central driver of public administration modernization, as governments increasingly rely on digital technologies to improve public service delivery, administrative efficiency, transparency, and citizen-oriented governance. However, the rapid expansion of digital government research has generated a fragmented literature, dispersed across concepts such as e-government, digital transformation, public services, governance, innovation, and emerging technologies. This fragmentation limits the understanding of how the field is thematically structured and how scientific collaboration is organized across countries and institutions. Therefore, this paper maps the intellectual structure of digital government literature and identifies the dominant themes, emerging research directions, and collaboration patterns within this field. A bibliometric science-mapping analysis was conducted on 1,877 documents indexed in the Web of Science Core Collection, retrieved using the topic search terms "digital transformation" and "public services". The analysis was performed with VOSviewer and focused on keyword co-occurrence, country coauthorship, and organizational co-authorship networks. The findings show that digital transformation serves as the conceptual hub of the field, connecting traditional e-government research with newer themes in innovation, governance, artificial intelligence, big data, trust, adoption, performance, and post-pandemic public service resilience. The countrylevel network reveals broad but uneven international collaboration, while the organizational network remains more fragmented. The study contributes by integrating thematic and collaboration-based perspectives, showing that digital government research is expanding, interdisciplinary, and globally visible, but still institutionally fragmented and unevenly connected. These findings indicate the need for stronger institutional partnerships, interdisciplinary integration, and more coherent research networks in future digital government studies
This article maps the intellectual structure and thematic evolution of the literature explicitly labelled as “good governance”. Although governance scholarship spans public administration, development, sustainability, and digital transformation, its cross-domain configuration remains unclear. The article clarifies how this corpus has evolved and how fragmented streams have integrated conceptually.
A bibliometric and science-mapping design was applied to 1,609 peer-reviewed Scopus articles published between 1991 and 2026. The analysis combined performance indicators, highly cited documents, author-keyword co-occurrence, clustering, and temporal overlay visualisation using a PRISMA-style workflow, OpenRefine harmonisation, and VOSviewer mapping.
Good governance research has matured into a field marked by sustained growth, thematic diversification, and patterned fragmentation. Four dominant configurations structure it: macro-institutional and development-oriented governance; administrative reform and mechanisms; legitimacy, participation, and citizen-state relations; and corporate governance and accountability. Temporal analysis shows a shift from foundational concerns to operational themes, including digital, sustainability, crisis-responsive, and AI-related governance.
This study covers only Scopus-indexed, peer-reviewed articles that use the term “good governance” in the title. This prioritises conceptual centrality and replicability but may exclude literature that uses alternative terms. Therefore, the findings map the self-labelled corpus.
This mapping offers a mechanism-specific basis for reform: regulatory quality and corruption control for macro-institutional problems; transparency and digital services for administrative performance; participation and trust-building for legitimacy; and board oversight for organisational accountability.
This article integrates performance analysis, keyword co-occurrence, overlay visualisation, and conceptual synthesis into a novel cross-level framework that links institutional conditioning, administrative instrumentation, legitimacy formation, and organisational accountability.
Aidi Ahmi, Siti Zabedah Saidin, R. Ratnasari et al.· International journal of soc...· 0 citations
This study aims to analyze the transformation of e-government in accelerating bureaucratic reform through the implementation of digital governance in Mataram City. This research is motivated by the demand for improving the quality of effective, transparent, accountable, and technology-based public services in the era of digital transformation. The implementation of e-government is seen as a strategic instrument in realizing modern governance that is able to increase the efficiency of public administration and strengthen public participation. However, the implementation of digital government in the regions still faces various challenges, such as limited system integration, human resource capacity, technological infrastructure, and community digital literacy. This study uses a qualitative approach with a descriptive research type. Data collection techniques are carried out through observation, documentation, and literature studies related to the implementation of the Electronic-Based Government System (SPBE) in Mataram City. Data analysis uses the interactive model of Miles, Huberman, and Saldaña which includes data reduction, data presentation, and drawing conclusions. The results of the study indicate that the implementation of e-government in Mataram City has contributed significantly to the acceleration of bureaucratic reform by increasing the efficiency of public services, information transparency, bureaucratic accountability, and the effectiveness of government administration. Digital transformation is realized through online-based population administration services, a digital licensing system, a public complaints application, and the integration of government information systems. This study concludes that strengthening digital governance through digital system integration, human resource capacity development, improving information technology infrastructure, and strengthening literacy and public participation are crucial factors in realizing sustainable digital bureaucratic reform in Mataram City
M. U. Akbar Jafar, Asfarony Hendra Nazwin, Cahyadi Kurniawan et al.· Jurnal Ranah Publik Indonesi...· 0 citations
The synthesis identifies three interconnected mechanisms through which digitalization influences Indonesian public governance, and provides evidence-based guidance for policymakers and practitioners to align digital initiatives with the broader objectives of accountable, transparent, and responsive governance in developing economy contexts.
Research on Public Administration in Indonesia has evolved substantially over the past two decades, driven by the increasing complexity of governance challenges, the digitalization of the public sector, and the increasing demand for evidence-based policymaking. This research aims to map the evolution, thematic structure, and intellectual landscape of Public Administration research in Indonesia through a comprehensive bibliographic analysis. Using publication data extracted from the Scopus database for the period 2000–2024, the study applied bibliometric techniques, including descriptive performance analysis, keyword co-occurrence mapping, co-authorship networks, and thematic evolution analysis. VOSviewer and Bibliometrix are used to visualize structural patterns and research clusters. The results reveal a significant increase in publication volumes starting in 2015, followed by a noticeable shift in research orientation towards digital governance, public service innovation, collaborative governance, and performance management. Four main thematic clusters are identified, reflecting growing scientific interests in policy governance and implementation, innovation and service delivery, digital transformation, and inter-organizational collaboration. Network visualizations show that research productivity is concentrated in a small number of Indonesian universities, despite the increasing international collaboration. This analysis also shows a transition from normative and descriptive research to a more empirical and data-driven approach. These findings contribute to a deeper understanding of the intellectual development of Public Administration in Indonesia and highlight some gaps in areas such as equity, evaluation frameworks, and evidence-based policies. Future research should expand methodological diversity and enhance interdisciplinary collaboration to strengthen the theoretical and practical impact of the field.
Dila Erlianti, E. Hijeriah· Journal of Social Science an...· 0 citations
The findings reveal that digital technology governance permeates the entire project lifecycle and garners the most scholarly attention, whereas digital derivatives governance is conspicuously understudied across all lifecycle stages.
Li Yu, Chen Li, Yong-Hong Chen· Applied Sciences· 0 citations
The study advances an integrative framework bridging three governance theories within public sector digital transformation discourse that provides emerging economy governments, particularly Kenya a contextually grounded framework for designing national digital governance policies under institutional complexity.
Doreen Muriu· American Journal Of Strategi...· 0 citations
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