Objectives: This study examines INA-DIGITAL as a flagship initiative for Indonesia’s Collaborative Digital Transformation (CDT) toward 2045, aiming to understand how multi-stakeholder collaboration, technological readiness, and citizen-centric principles shape digital governance. Prior work: Grounded in CDT theory, which emphasizes network governance and socio-technical systems, the research addresses challenges such as institutional fragmentation and digital divides. Approach: A qualitative design was employed using documentary analysis, secondary literature review, and NVivo 12 Plus for thematic coding, cluster analysis, and visualization. Results: Results reveal strong correlations among organizational readiness, citizen-centric service, and service delivery, confirming that progress in one area reinforces others. Narrative and mapping analyses highlight INA-DIGITAL’s positioning as a collaborative ecosystem integrating governance, technology, and public engagement. Implications: The study concludes that INA-DIGITAL exemplifies a holistic approach to digital transformation, though its success depends on balancing infrastructure readiness with accelerated service innovation. Limitations include reliance on secondary data and absence of primary stakeholder interviews, restricting generalizability. Value: Future research should adopt mixed-method approaches, integrate longitudinal tracking, and explore comparative cases across Southeast Asia, complemented by advanced analytics such as social network and sentiment analysis to deepen insights into collaborative mechanisms and public trust in digital governance.
Digital transformation has become a strategic priority in education, yet existing research predominantly emphasizes technology adoption, digital readiness, and maturity, providing limited explanation of how schools institutionalize digital practices and develop sustainable digital cultures. This study addresses this gap by developing an empirically grounded three-phase framework that conceptualizes digital transformation as an evolving institutional process rather than a linear technology adoption trajectory. Employing a qualitative case study design, the study investigated digital transformation at SMPN 7 Mataram, Indonesia, using in-depth interviews with 24 participants, including school leaders, teachers, and IT coordinators, complemented by document analysis of policy frameworks and implementation reports from 2019 to 2024. Data were analyzed using thematic analysis, constant comparison, and chronological mapping to identify patterns across organizational practices. Findings reveal three interconnected phases: momentum creation, structural integration, and cultural actualization. Momentum creation was triggered by external pressures, particularly the COVID-19 pandemic, accelerating ICT adoption. Structural integration involved institutionalizing digital practices through integrated school portals, curriculum integration, and digitally supported administrative processes. Cultural actualization emerged when digital technology became embedded in organizational routines and students shifted from passive consumers to active digital creators. Transformation was facilitated by leadership commitment, peer-mentoring networks, professional development, and community partnerships, but constrained by digital literacy disparities, infrastructure limitations, resource constraints, and resistance to change. The study contributes theoretically by extending digital transformation scholarship toward an organization and culture-centered perspective. Practically, the framework provides policymakers and school leaders with a strategic reference for strengthening institutional capacity, infrastructure, governance, and sustainable digital culture.
Unknown authors· AMPLITUDO : Journal of Scien...· 0 citations
It is indicated that effective SPBE implementation relies on the interplay of these strategic determinants and necessitates asymmetrical policy responses customized to local settings, and offers pragmatic insights for expediting adaptable and service-oriented digital governance in Indonesia.
Halilul Khairi, Nanik Murwati, Alma Arif· Malaysian Journal of History...· 0 citations
Digital transformation initiatives in Indonesia often encounter challenges when implemented through top-down, technocratic approaches that overlook local sociocultural contexts. In a culturally diverse nation, aligning innovation with local realities becomes essential for sustainability and inclusivity. While collaborative models like the Quadruple Helix (QH) are gaining traction, limited research examines the integration of local knowledge systems into formal innovation frameworks in Global South settings. This study bridges the QH model, comprising government, academia, industry, and civil society, with local knowledge to develop an inclusive, culturally embedded digital innovation framework. Employing a mixed-method sequential explanatory design, the research was conducted in Malang City, Indonesia. Quantitative data were gathered from 400 respondents across QH sectors, followed by 16 in-depth qualitative interviews. Analysis utilized Structural Equation Modeling (SEM) and NVivo-based thematic analysis. SEM results indicate that QH collaboration intensity significantly enhances the effectiveness of digital transformation (β = 0.487, p < 0.001), with this relationship further strengthened by local knowledge integration (β = 0.376, p < 0.001). Socio-cultural context moderates both relationships (β = 0.312 and β = 0.289, p < 0.001). Qualitative findings underscore trust-building, reciprocal communication, and cultural sensitivity as critical mechanisms. This study pioneers a culturally embedded framework that reconceptualizes digital transformation as a socio-technical dialogue, positioning local communities as equal knowledge producers. It advances public administration theory and offers actionable pathways for designing community-based, participatory, and contextually appropriate digital policies, ensuring technology serves local needs.
Irwan Noor, Hefry Johan Ferdhianzah· Jurnal Borneo Administrator· 0 citations
It is argued that Africa’s effective participation in the 4IR depends not only on adopting technology but also on strong governance, sound regulatory frameworks, strategic policy implementation, cross-sector collaboration, targeted investment, and skills development.
Stella Gichuhi-Karau· Proceedings of the 1st Afric...· 0 citations
By promoting healthier digital practices, organisations can improve employee well-being and effectively use digital tools, ultimately enhancing competitiveness in a dynamic landscape.
Dilek Şahin Yomralıoğlu, Beyza Toksoy· Istanbul Journal of Economic...· 0 citations
AI and ERP systems enhanced operational transparency, accountability, and efficiency through data centralization and process automation, and leadership commitment and employee empowerment were identified as key mediators driving positive organizational culture and acceptance of digital systems.
Mahatthakorn Plensamai· Journal of Science and Techn...· 0 citations
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