We present a large-scale cross-language analysis of game reviews using a human-AI collaborative framework that combines quantitative screening with multilingual large language models (LLMs). Starting from 17 million Steam reviews across 30 languages and 2,000 top-selling titles, we select 28 games with notable cross-la...
Smartphone user experience (UX) is widely expressed in user-generated online discourse across platforms, creating opportunities for in-the-wild measurement at scale. However, existing UX instruments and review-mining approaches do not provide a smartphone-oriented, theory-grounded hierarchical measurement specification...
Xiao-Teng Pan, Min-Gang Lan, Chen-Rui Zhang et al.· 0 citations
The availability of Large Language Models (LLMs) reshaped scientific discourse at a linguistic level. LLMs are assumed to homogenize academic writing, flattening it into a single generic lexical register. To understand how CHI writing has changed since the public release of LLMs, we analyzed full texts of 14,262 archiv...
Thomas Kosch, Robin Welsch, Michael Hedderich et al.· 0 citations
Coding assistants raise task performance, but learners plan and monitor less. Giving less away, the usual fix, conflates two things: how much work a system carries (cognitive load) and what the learner must decide before help arrives (metacognitive demand). Our principle, preserved metacognitive demand, holds the secon...
Xin-Meng Hou, Yuxuan Weng, Chin-Hsien Yeh et al.· 0 citations
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Blind and low vision (BLV) screen reader users construct mental models of user interfaces (UIs) through incremental screen reader interaction, a time-consuming and cognitively demanding process complicated by modern interfaces that may not convey dynamic content accessibly. We interviewed eleven BLV screen reader users...
Ritesh Kanchi, Jianna So, Krzysztof Z. Gajos· 0 citations
Conversational AI assistants remember what people tell them, and for disabled people, that often includes disability. We interviewed 12 adults with disabilities in the United States who use LLM-based assistants such as ChatGPT, Claude, and Gemini about when, how, and why they disclose disability to these systems and ho...
Atieh Taheri, Mahya Tazike, Patrick Carrington et al.· 0 citations
As explanations of artificial intelligence systems proliferate, their recipients must grasp not only what they convey but also recognise what they cannot. We conducted an interview study with nine participants to examine how explainees reason when their information needs exceed the scope of available explanations. Part...
Recent advances in generative artificial intelligence have enabled the synthesis of complex human motion with unprecedented fidelity. However, current text-to-motion systems rely strictly on linguistic semantics: if an input reads "I put my hands up", the model searches for a pose with raised hands, and every non-seman...
Poor clinical communication can delay care, contribute to errors, and harm patients, yet opportunities for repeated practice with feedback remain limited. Our prior randomized trial showed that practice with the SOPHIE AI patient platform improved serious illness communication, but the system addressed a single clinica...
Masum Hasan, Ron Epstein, Thomas Carroll et al.· 0 citations
Eye-catching graphics, such as circular figure labels and word-scale visualizations, are increasingly being placed directly within long-form text paragraphs. Some research has claimed that inline visualizations can help readers understand data-rich passages more clearly. However, research in the science of reading call...
Songwen Hu, Chase Stokes, Marti Hearst et al.· 0 citations
Althea is introduced, a retrieval-augmented system for user-driven claim evaluation that matches standard pipelines on AVeriTeC while improving supported/refuted discrimination and cautioning against treating AI-delivered verdicts as a source of durable literacy gains.
S. Churina, Kokil Jaidka, A. Barik et al.· 0 citations
Evaluating user experience (UX) on live websites through user testing is expensive, subjective, and difficult to scale. LLM agents offer a promising route to automating UX testing by simulating realistic user behaviour. However, existing simulation approaches typically lack multimodality and require time-consuming manu...
Anurupa Chowdhury, Bin Wu, Hossein A. Rahmani et al.· 0 citations
Students in MIT’s Concourse program delve deeply into the human condition, debate challenging questions, and learn to develop judgment about issues that can’t be quantified.
Jennifer Neville did not want to go into computer science—but that’s exactly where she landed. Neville discusses the starts and stops that led to her professional sweet spot and her work identifying “surprising failures” making it hard for AI to handle complexity. The post What AI gets wrong and what failure teaches us appeared first on Microsoft Research.
MIT News · Artificial Intelligence· news.mit.eduSep 30, 2026
Able to defeat top-ranked human players and more efficient than other models, the new system could help decision-makers in military maneuvers or business negotiations.
Computer scientist, entrepreneur, and philanthropist will collaborate with the MIT Schwarzman College of Computing to advance AI and scientific discovery.
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