Large online programmes receive heavy volumes of queries during onboarding, at a scale that grows faster than the number of staff available to answer them. This paper reports a study of an AI integrated query resolution platform that spreads incoming queries across four routes: an AI based assistant, answers from fello...
Jinal Gupta, Pavani Ayinampudi, Aditya B. M. V. et al.· 0 citations
Real-time classroom polls are widely used and increasingly generated with automated assistance, yet the questions themselves are rarely evaluated as measurements. We audit a large corpus of authentic classroom polls, 604 items across 47 sessions answered 340,668 times by 2,807 learners, as a measurement instrument. For...
Rohit Sharma, Pavani Ayinampudi, Aditya B. M. V. et al.· 0 citations
Mastery-based education increasingly places the reporting of learning progress in students' hands, who record task completion on learning dashboards. The usefulness of such self-reports depends on how closely reported mastery corresponds to demonstrated competence. Most evidence on student self-assessment compares an o...
Sakshi Sharma, Pavani Ayinampudi, Aditya B. M. V. et al.· 0 citations
Pet bereavement often receives little social recognition. Generative AI can give a continuing bond a responsive voice, but a comforting reply may also claim authority to forgive or request attention. We investigate how a memorial can support connection without turning remembrance into obligation. Through Research throu...
Hanjing Shi, Dominic DiFranzo· 0 citations
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Nowadays, Virtual Reality (VR) systems are more helpful for making decisions, training, and rehabilitation. Multimodal settings in these systems impose a significant balance and cognitive difficulties. Additionally, decreased performance, higher cognitive load, user overwhelm, and limited accessibility of VR technology...
Stereoscopy is fundamental to virtual reality (VR), providing depth perception through binocular viewing. Recent advances in 3D Gaussian Splatting (3DGS) enable high-quality novel view synthesis, making it well suited to immersive VR. We render 3DGS reconstructions stereoscopically and evaluate them in a head-mounted d...
Shreyas Shivakumara, Gabriel Eilertsen, Karljohan Lundin Palmerius· 0 citations
Therapeutic exercises can help slow cognitive decline in dementia, but conventional programs are often tedious and difficult to sustain. Virtual reality (VR) offers an alternative through game-based approaches designed to improve engagement and training-based approaches focused on structured functional recovery. Prior...
Digital symptom checkers are widely used for quick guidance on health concerns, yet many systems still face challenges in collecting accurate information, supporting communication, or integrating with clinical workflows. To explore how these tools function in real use, we examine the case of the Simtomi system, which p...
Jinha Lee (Indiana Wesleyan University, Marion, USA) et al.· 0 citations
Generative AI output can contain errors, such as hallucinations, non-responsive results, or otherwise inaccurate or potentially harmful content. To explore the public's emerging understanding, attitudes, and behavior regarding such mistakes, we ran an online survey in the United States with 1,503 respondents, with a re...
Patrick Gage Kelley, Derrick Feldmann, Reena Jana et al.· 0 citations
Data visualizations are a primary means of communicating statistical information to the public. Their expanding use across news media, public health, education, and government reporting places greater importance on audiences' ability to recognize and interpret them. While a significant body of prior research has establ...
Kiegan Rice, Nola du Toit, Quentin Brummet et al.· 0 citations
Graphical User Interface (GUI) agents and Computer-Using Agents (CUAs) are rapidly becoming practical tools. However, real-world deployment increasingly exposes performance failures and safety risks, while a major yet underexplored source of these problems lies in the complex and noisy conditions of everyday interfaces...
Yongjiang Wu, Junyuan Zhang, Ada Chen et al.· 0 citations
Vibe-coding systems turn natural-language instructions into deployed websites, but little is known about the diversity of designs produced within a shared production context. We study 73 promotional websites created by graduate students with Lovable for distinct real businesses under a graded assignment that rewarded o...
Students in MIT’s Concourse program delve deeply into the human condition, debate challenging questions, and learn to develop judgment about issues that can’t be quantified.
Jennifer Neville did not want to go into computer science—but that’s exactly where she landed. Neville discusses the starts and stops that led to her professional sweet spot and her work identifying “surprising failures” making it hard for AI to handle complexity. The post What AI gets wrong and what failure teaches us appeared first on Microsoft Research.
MIT News · Artificial Intelligence· news.mit.eduSep 30, 2026
Able to defeat top-ranked human players and more efficient than other models, the new system could help decision-makers in military maneuvers or business negotiations.
Computer scientist, entrepreneur, and philanthropist will collaborate with the MIT Schwarzman College of Computing to advance AI and scientific discovery.
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