Author

Xiao-Jie Peng

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Sep 2026

Emotional support mechanisms driving satisfaction and continuance intention toward conversational AI companionship among Chinese generation Z: a mixed-methods study

The qualitative results show that emotional safety, empathic responses, opportunities for self-presentation, and parasocial emotional connections facilitated by CAI constitute critical psychological foundations for satisfaction and empowerment, and serve as key attributional drivers of continuance intention.

Qian Bao, Xiao-Jie Peng, Yan-Ran Qian · Current Psychology · 0 citations

Open access Sep 2026

When chatbots are perceived as “understanding”: a study on how virtual agent persona styles and affective interaction promote mental health acceptance

Findings suggest that virtual agent persona styles do not fundamentally alter the psychological acceptance mechanism but can influence the strength of critical affective pathways.

Qi Wu, Shi-Zhu Lu, Yu-Qi Yan et al. · Frontiers in Psychology · 0 citations