#explainable ai
Sep 2026
Emotional AI 's Psychological Threat to Consumers: A Framework and Research Agenda
The Framework for Emotional AI Risk (FEAR) Matrix is introduced, which categorizes EAI's psychological threats along two dimensions: Pathways of Harm (mind‐driven vs system‐driven) and Scope of Impact (individual, relational, and cumulative).
Todd C. Haderlie, Anthony D. Miyazaki
· Journal of Consumer Behaviou... · 0 citations