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Author

Prasanna B. Tambe

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Preprint Aug 2026

How Organizations Use AI: Evidence from ChatGPT

How organizations use frontier generative AI by linking ChatGPT Enterprise account records to usage, worker roles, task classifications, and public-company financial data through March 2026 suggests that firms differ widely in the speed, breadth and purpose of their enterprise AI adoption, and that they are still actively learning how to integrate AI into organizational workflows.

Aaron Chatterji, David Holtz, Neel Rakholia et al. · 1 citation
Review Open access Aug 2026

The Behavioral Consequences of Artificial Intelligence at Work: Rethinking Jobs, Skills, and Organizations

A wide variety of outcomes and emerging issues such as the ability of chatbots to show empathy, the ability to codify what had been tacit human knowledge, and the development of digital twins are described, which predict responses from specific individuals.

Peter Cappelli, Prasanna B. Tambe, Brook Jiang · 0 citations
Review Aug 2026

MatrAIx: Simulating the World with 8.3 Billion Persona Agents

MatrAIx is introduced, a population-scale simulated-user evaluation infrastructure for testing AI systems and digital products with heterogeneous users and provides an end-to-end infrastructure for evaluating AI systems and digital products with diverse simulated human users.

Xiaomin Li, Yuexing Hao, Jian Hou et al. · 1 citation

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