Author

Karla A. Badillo-Urquiola

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Review Open access Sep 2026

A Systematic Review of Knowledge Management in Community-based Social Service Organizations

This paper presents a systematic literature review of knowledge management (KM) challenges and design implications within community-based social service organizations (CSSOs), using the Knowledge Management Cycle (KMC) model proposed by Evans et al. [34] as an analytical framework. Through an analysis of 25 HCI and CSC...

J. Jo, Corey M. Angst, Oghenemaro Anuyah et al. · Proceedings of the ACM on Hu... · 0 citations

#human-computer interacti... Preprint Feb 2025

Bringing Religious Values Into Design: How Theologians and Engineers See the Same Patterns Differently

The results suggest that differences in both experience with values and professional domain can impact how values are translated into designs, and that while software engineers did not misunderstand the principles, theologians had a broader understanding.

L. Conwill, Megan K. Levis, Karla A. Badillo-Urquiola et al. · 3 citations