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Review Open access 2026

Enhancing Public Sector Service Delivery through Contextualized Performance Appraisal Frameworks: A Systematic Review and Conceptual Model

The performance appraisal systems for civil service employees help improve public value. Nonetheless, there is often a deliberate misplacement when standard performance tools generally used in the private sector are applied in complex public administrative systems without sufficient attention to the prevailing local so...

F. Maliko · 0 citations

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