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Eshwar Chandrasekharan

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From Web(logs) to Web(AI): Questions, Platforms, and Methods across Twenty Editions of ICWSM

Over twenty editions, the ICWSM community has examined social life online as platforms, interactions, and research methods have changed. What can this body of research tell us at this critical juncture, as AI increasingly reshapes how people communicate online? We analyzed 2,139 indexed contributions from 2007 to 2026,...

Koustuv Saha, Eshwar Chandrasekharan · 0 citations
Preprint Sep 2026

The Wisdom of the Loudest: A Large-Scale Audit of Generative Search on Reddit

Online communities are valued not only for answers, but for the diversity of experiences and perspectives they contain. Generative search increasingly mediates access to this discourse, yet little is known about which community voices survive retrieval and synthesis. We audit Reddit Answers using 10,000 queries from 20...

Agam Goyal, Wang Claire, Eshwar Chandrasekharan · 0 citations
#artificial intelligence Preprint Sep 2026

Trustworthy FinAInce: Unpacking How AI-Mediated Financial Advice is Judged

A randomized vignette experiment with 285 U.S. adults across eight financial decisions independently varying three advice styles---AI, expert, and online community---and displayed source labels while holding the underlying recommendation consistent found expert-style advice remained most preferred when shown without so...

A. Kapadia, Eshwar Chandrasekharan, Koustuv Saha · 0 citations

LLUMI: Improving LLM Writing Assistance for Mental Health Support with Online Community Feedback

The findings suggest that open-source models, when trained with community-derived preference signals, can support high-quality mental health support assistance while offering a more privacy-preserving alternative for sensitive support contexts.

J. Kim, Maya Ajit, S. Gong et al. · 4 citations
#artificial intelligence Preprint Aug 2026

Facts Without Rules: Boundary Metadata Collapse in Multi-Agent LLM Handoffs

It is shown that this handoff step is a structural source of privacy leakage: summaries preferentially preserve operational facts while weakening the boundary metadata that governs how those facts may be used---a failure mode the authors call summary collapse.

Yian Wang, Agam Goyal, Eshwar Chandrasekharan et al. · 0 citations

Answer Bubbles: Information Exposure in AI-Mediated Search

Responses to real search queries are examined at three levels: source diversity, linguistic characterization of the generated summary, and source-summary fidelity, to find that generative search systems exhibit significant source-selection biases in their citations.

Michelle Huang, Agam Goyal, Koustuv Saha et al. · 8 citations
Preprint Aug 2026

How People Evaluate AI-, Expert-, and Peer-Style Financial Advice

Findings show that financial-advice evaluations are shaped jointly by displayed attribution and message-level communication cues, which position disclosure not as a neutral transparency mechanism, but as an interpretive frame whose accuracy and interaction with message cues can shape trust and reliance.

A. Kapadia, Eshwar Chandrasekharan, Koustuv Saha · 1 citation

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