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D. Sensuse

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Review Open access Oct 2026

Conceptual Mapping of Digital Transformation of Government Agencies: A Systematic Literature Review

Digital transformation in government agencies has become a major public sector reform agenda. However, existing academic studies remain conceptually fragmented across technological, organizational, and institutional perspectives. This study systematically maps the main concepts, interdimensional relationships, and domi...

Iwan Juniar Simanjuntak, D. Sensuse, H. Sinaga · 0 citations
Open access Aug 2026

Absent or Unretrievable: A Two-Layer Knowledge Management Framework for Retrieval-Critical Product Knowledge in a Grocery E-Commerce AI Shopping Assistant

This exploratory single-case study of an Indonesian grocery e-commerce assistant triangulates 279 observations, 52 failure traces, 74 practitioner-reported defects, a schema audit, and four practitioner interviews and proposes a structured knowledge framework based on the knowledge management process cycle.

Sinatrio Bimo Wahyudi, D. Sensuse, Sofian Lusa et al. · 0 citations
Review Open access Jul 2026

Enhancing Knowledge Accessibility and Preservation

The results indicate that the proposed repository design can organize operational and technical knowledge into structured domains while providing essential features, including document management, knowledge categorization, search functionality, role-based access control, approval workflows, and audit trails.

Mohammad Anthony Gufron, Kun R. Wardhana, D. Sensuse et al. · 0 citations
Review Open access Aug 2026

Knowledge Documentation Framework for AI Initiatives: Development and Validation Across Organizational AI Contexts

The study contributed a validated lifecycle-integrated KD framework for AI initiatives; a taxonomy of ten systematically identified gaps in current AI KD practices; and a methodological demonstration of mixed-method CVI validation for framework development in information systems research.

Fitria Handayani, Finannisa Zhafira, D. Sensuse et al. · 0 citations

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