Jul 2026· International Conference on Conversational User Interfaces· pp. 1-16· 0 citations· 119 references
Computer Science
TL;DR
This work suggests that ChatGPT is not gender-neutral, with implicit gender stereotyping occurring in the absence of gender cues and regardless of exposure, and advocates for conscientious design interventions to overcome agent-based perpetuation of human stereotypes.
Abstract
ChatGPT, a chatbot powered by a large language model (LLM), is used by millions globally. Whether it is perceived as an anthropomorphic agent is currently being mapped out. Notably, the degree and nature of how ChatGPT is gendered remains unclear, despite agent gender cues being known to impact user attitudes and behaviors. ChatGPT, with its natural communication style and minimal gender cues, may offer radical insights on agent gendering. In this online mixed methods study, we invited first-time and experienced users to undertake tasks with ChatGPT. We surveyed their perspectives at two time-points following the interaction. Results indicated that ChatGPT’s communicative abilities correlated with gendered traits and its perceived capabilities reflected gender stereotypes. Our work suggests that ChatGPT is not gender-neutral, with implicit gender stereotyping occurring in the absence of gender cues and regardless of exposure. We advocate for conscientious design interventions to overcome agent-based perpetuation of human stereotypes.
This pilot study investigated the influence of gender of a chatbot and gender of users on the User Experience, along the dimensions of warmth/friendliness, competence, trust, human-likeness user satisfaction and helpfulness. When interacting with a chatbot, users often categorize the chatbot as female, gender-neutral o...
C. van Nimwegen, Lotte Consten· Proceedings of the 2026 Euro...· 0 citations
Generative AI chatbots (e.g., ChatGPT) are now part of humans’ relational milieu. Most people interact with them, and ChatGPT's most frequent usages are akin to common purposes of humanistic counseling: therapy or companionship, finding purpose, and organizing one's life. Studies are emerging from counselor educators...
J. Cornelius-White, Yasuko Kanamori· The Journal of Humanistic Co...· 0 citations
A preregistered, three-country randomized experiment on out-of-context image misinformation, manipulating a correction's channel affordances (synchronicity, bandwidth) across four conditions shows engagement mechanisms do not substitute for slow AI literacy.
Kokil Jaidka, I. Mujtahid, Peng Qi et al.· 0 citations
Gendered patterns of conversational interruption have been a long-debated topic in sociolinguistics. It has been divided into two broad perspectives: some treat interruption chiefly as a marker of dominance, in which one speaker seizes the floor at another's expense, while others argue that interruption can serve coope...
Hanane Salif, Mina Afkir· European Journal of Literatu...· 0 citations
Sharing gender pronouns (e.g., she/her, he/him, and they/them) is an allyship behavior that signals support for transgender and gender diverse (TGD) coworkers and fosters a more inclusive workplace climate. Little is known, however, about how to effectively encourage pronoun sharing among gender majorities. The prese...
Alice Silkey, Melissa G. Keith, Aarti Polavarapu et al.· Journal of Applied Social Ps...· 0 citations
The study found that although most participants realized that AI Chatbots did not have human emotions at the cognitive level and only relied on Algorithms and databases to answer, they often still experienced a real sense of mutual intimacy.
Meng Xu· SHS Web of Conferences· 0 citations
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