Artificial Intelligence and Knowledge Management: A Systematic Literature Review

Abstract

Against the global backdrop of widespread informatization and intelligent transformation, artificial intelligence (AI) technology, with its advanced data processing and analytical capabilities, is fundamentally reshaping knowledge management models across industries. As a core approach to enhancing organizational innovation capacity and market competitiveness, the integration of knowledge management with artificial intelligence has emerged as a prominent research hotspot in both academic research and practical application. Exploring the disruptive impact of AI on enterprise knowledge management will also become a critical trend in future research. This paper systematically reviews extant research on AI and knowledge management, and synthesizes relevant literature across multiple core dimensions, including knowledge discovery, knowledge flow, knowledge sharing, and knowledge innovation.