Jul 2026· Acta Carolus Robertus· 0 citations· 22 references
TL;DR
The main contribution of the study lies in systematically synthesizing the findings of the relevant literature and identifying the key organizational, managerial, and regulatory factors that influence the effectiveness of AI-based decision support.
Abstract
The aim of this study is to identify the key factors of effective artificial intelligence-supported managerial decision support systems. Although the body of literature examining the role of artificial intelligence in decision-making is rapidly expanding, existing studies predominantly adopt a technological perspective, while integrated analyses of managerial and organizational implementation dimensions remain limited. The central research question of this study is which factors contribute, at the organizational level, to the successful implementation and sustainable use of AI-based decision supper systems. The research is based on a qualitative literature review methodology, which presents the key theoretical aspects of the relationship between artificial intelligence and managerial decision support systems and analyzes the relevant literature in the field. The main contribution of the study lies in systematically synthesizing the findings of the relevant literature and identifying the key organizational, managerial, and regulatory factors that influence the effectiveness of AI-based decision support. A limitation of the study is that it relies exclusively on qualitative literature analysis and does not include empirical investigation. Nevertheless, the findings provide a foundation for further empirical research, particularly regarding leader – AI interactions and the examination of long-term performance effects.
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M. Alshamsi· Journal of Intelligent Decis...· 0 citations
Analysis of the impact of AI in decision-making processes in higher education leadership indicates that AI enjoys a positive relationship with the quality and the efficiency of strategic decisions, upon the digital literacy of leaders and the institutional preparedness.
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It is confirmed that AI does not replace the role of managers, but rather expands decision-making capacity through the integration of strategic reasoning, technology, and organizational responsibility.
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The gap between the growing role of AI and current project management competency models is identified, which should be expanded to include AI-related competencies, such as AI literacy, data work, algorithmic decision-making, and technology ethics.
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