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#human-computer interaction Preprint Open access

Will My Assistant Remember My Allergy? What Personal LLM Assistants Forget When Conversation Memory Is Compressed

Lichen Zhu Yueqian Lin Yiheng Wang Yudong Liu Hai "Helen" Li Yiran Chen
Sep 2026
Human-computer Interaction

Abstract

Personal LLM assistants (health companions, elder-care agents, accessibility aides) are judged by what they remember about a person: a medication or an allergy mentioned in passing and needed days later. Privacy pushes them on-device, where a month of conversation can outgrow the model's own weights, so an eviction policy must decide what the cache forgets. Benchmarks report that eviction keeps such facts at a 20% budget, but they compress a prompt that already contains the user's future question, foresight no cache-reusing assistant has. Hide the question until after compression and the advantage vanishes: on PA-Bench, 100 assistant conversations we construct, an allergy mentioned in passing survives to the question that needs it 0--1% of the time, against 97% with full memory. The cause is the budget, not the scorer: none of the training-free policies we evaluate ranks the fact high enough, and the budget that would keep it is too large to bother compressing. A compressed cache is an inference-reuse mechanism, not a persistence layer: safety-critical facts need an auditable episodic store alongside it, and an interface that asks rather than invents.

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