Sep 2026· Journal of Business Social and Technology
AI in Service Interactions
Abstract
Background: Artificial intelligence has transformed how culinary products are visualized and communicated in digital marketing. Objective: This study develops a model of audience interpretation of AI-driven product visualization and virtual influencers in culinary digital marketing by integrating the Stimulus–Organism–Response (S–O–R) framework and Parasocial Interaction Theory. Methods: An interpretive qualitative approach with a phenomenological design was applied. Data were obtained from 12 informants: 10 audience members aged 18–35 who had encountered AI-driven culinary content on Instagram or TikTok, one digital marketing practitioner, and one AI expert. In-depth interviews, digital observations, and documentation were analyzed using NVivo 15 through open, axial, and selective coding, thematic categorization, and triangulation. Results: The findings show that AI-driven product visualization and virtual influencers function as stimuli that attract initial attention through aesthetic, modern, and realistic visuals. Audiences process these stimuli through cognitive, affective, and conative evaluations, including assessments of visual realism, message credibility, AI transparency, emotional appeal, uncertainty, and content authenticity. Audience responses appear in the form of engagement, information seeking, intention to try, and purchase intention, but depend on the consistency between promotional visuals and the actual products. Conclusion: This study recommends a human–AI hybrid strategy combining AI-generated visual appeal, transparency, authentic evidence, and human involvement.
GAOKAO-Bench is introduced, an intuitive benchmark that employs questions from the Chinese GAOKAO examination as test samples, including both subjective and objective questions that contribute a robust evaluation benchmark for future large language models and offers valuable insights into the advantages and limitations of such models.
Xiaotian Zhang, Chun-yan Li, Yi Zong et al.· arXiv.org· 216 citations· ⚡17
This work investigates the possibilities of using LLMs in a resume screening setting via a document retrieval framework that simulates job candidate selection and finds that the MTEs are biased, significantly favoring White-associated names in 85% of cases and female-associated names in only 11.1% of cases.
Empirically, PRISM reduces the end-to-end time for data selection and model tuning to just 30% of conventional pipelines, and achieves this efficiency while simultaneously enhancing performance, surpassing models fine-tuned on the full dataset across eight multimodal and three language understanding benchmarks.
Jinhe Bi, Yifan Wang, Danqi Yan et al.· arXiv.org· 73 citations· ⚡4
The method, ECCOLA, is presented, which aims at making the high-level AI ethics principles more practical, making it possible for developers to more easily implement them in practice.
Ville Vakkuri, Kai-Kristian Kemell, P. Abrahamsson· EUROMICRO Conference on Soft...· 64 citations· ⚡6
This paper designs Markov decision processes (MDPs) for different combinatorial problems and proposes to train conditional GFlowNets to sample from the solution space and demonstrates that GFlowNet policies can efficiently find high-quality solutions.
Dinghuai Zhang, H. Dai, Esmeralda S. Whitammer et al.· Advances in Neural Informati...· 59 citations· ⚡8
An empirical study on the current state of practice in artificial intelligence ethics is conducted by means of a multiple case study of five case companies, which indicates a gap between research and practice in the area.
Ville Vakkuri, Kai-Kristian Kemell, Joni Kultanen et al.· arXiv.org· 56 citations· ⚡6