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Beyond Static Evaluation: Building Simulation Environments for Scalable Agentic Reinforcement Learning

Jul 2026 · 0 citations · 12 references
Computer Science

TL;DR

This work provides a first look at the AgenticAI-Supervisor platform's core capabilities through a Customer Support Agent case study demonstrating a consistent closed-loop feedback for model optimization, and mitigates reward hacking through rigorous internal state validation and testing.

Abstract

As Large Language Models (LLMs) evolve into autonomous agents, traditional static evaluation fails to capture multi-step decision-making. We introduce AgenticAI-Supervisor, an API and UI-driven RL Gym environment that decouples environment creation from scalable execution. By moving to verifiable execution outcomes, the platform generates high-fidelity traces and applies multi-dimensional reward shaping. Critically, our framework mitigates reward hacking through rigorous internal state validation and testing. This work provides a first look at our platform's core capabilities through a Customer Support Agent case study demonstrating a consistent closed-loop feedback for model optimization. Future work will focus on advanced features such as Computer Use, Tool Use, automated"stumping", and edge-case generation.

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