Identifying Software Quality Attributes Relevant for Very Small Entities

Abstract

Nowadays, software systems are increasingly important and are rapidly growing in complexity and size. Their development involves large, medium, small, and very small entities (VSEs). The latter play a critical role in the supply chain, so developing high-quality software in accordance with established standards is fundamental to ensure the success of their software products. Applying standards such as ISO/IEC 29110 supports VSEs by providing efficient processes and increased productivity. However, standards such as ISO/IEC 25010, which provide a quality model for software products and quality in use, are not intended for implementation in VSEs. This paper presents an exploratory study that identifies the relevant quality characteristics and sub-characteristics in VSEs, as well as the practices they use to achieve product quality.