2026· Digital Transformation and Administration Innovation· Vol 4, pp. 1-10· 0 citations
TL;DR
The study concludes that a structured CSR model based on transparency can guide banks in effectively engaging with their communities, thereby improving their brand perception and performance.
Abstract
This study aims to design a Corporate Social Responsibility (CSR) model based on transparency within the digital ecosystem of Bank Resalat. The primary objective is to identify the key components and subcomponents necessary for a transparent CSR approach, emphasizing the digital platforms and social media's role in fostering trust. To achieve this, a meta-synthesis method is applied, analyzing scholarly articles published between 2000 and 2025, sourced from reputable academic databases such as ProQuest, Web of Science, Emerald, and Elsevier. Data collection involves systematic elimination sampling and content analysis of 34 selected studies. The PEISMA framework is utilized for coding and categorizing these components. The results highlight several critical components of transparency in CSR, including digital reporting, stakeholder interaction, protection of customer data, digital education, and the use of new technologies for transparency. These findings emphasize the importance of digital transparency in enhancing trust and brand loyalty, positioning Bank Resalat as a leader in digital banking. The study concludes that a structured CSR model based on transparency can guide banks in effectively engaging with their communities, thereby improving their brand perception and performance.
The results suggest that the success of digital transformation is more closely associated with organizational culture and transformational digital leadership than with technical infrastructure alone, highlighting the need for clear frameworks of digital transformation, particularly in the Arab context.
R. Aissani, Haneen Mohammad Shabaneh, Haneen Kanaan et al.· Journalism and Media· 0 citations
The implementation of ERP, cloud computing, blockchain, and AI enhances the quality, comparability, and transparency of accounting information, with effectiveness determined by governance readiness, institutional trust, and human resources, particularly among SMEs and the public sector in developing countries.
R. Safitri, Emylia Yuniarti, Sindy Elisia Husna et al.· Journal of Multiperspectives...· 0 citations
The implementation of ERP, cloud computing, blockchain, and AI enhances the quality, comparability, and transparency of accounting information, with effectiveness determined by governance readiness, institutional trust, and human resources, particularly among SMEs and the public sector in developing countries.
R. Safitri, Emylia Yuniarti, Sindy Elisia Husna et al.· 0 citations
The analysis demonstrates that within the current regulatory landscape, Corporate Digital Responsibility (CDR) has evolved from a voluntary ethical framework into a critical prerequisite for organizational legitimacy, and non-financial reporting is repositioned as a strategic instrument for building trust and ensuring long-term institutional viability in a hyper-connected era.
M. Ursu· The Annals of the University...· 0 citations
This study investigates the role of digital transformation (DT) in corporate governance (CG) by analysing 50 articles selected using PRISMA guidelines from the Web of Science (WOS) database. Although the findings are fragmented, most studies suggest that digital technologies can enhance transparency, strengthen internal control functions, and support decision-making processes. However, the literature also highlights emerging tensions, such as ethical risks, legal limitations, and organisational barriers that may compromise the full benefits of digitalisation in CG. The study offers practical implications for board members and managers, highlighting the need for greater digital literacy and ethical awareness. It also provides policy implications, suggesting that effective implementation of DT in CG requires not only new rules but also strengthened institutional capacity, improved regulatory literacy, and clear frameworks to balance technological innovation with accountability. This study highlights the tension between transparency and new forms of digital opacity. Furthermore, the analysis calls for a reconsideration of the boundaries of traditional “agency” relationships, showing how DT may transform traditional monitoring into a system in which human oversight and digital tools coexist and interact.
Cristina Cersosimo, F. Rubino· Reviews of Management Scienc...· 0 citations
In the context of robust digital transformation, corporate social responsibility is extending its scope to the online environment, giving rise to the critical concept of digital social responsibility. This research addresses a contemporary gap by assessing the influence of digital social responsibility on brand equity among beverage companies in Ho Chi Minh City. Furthermore, the study meticulously investigates the sequential mediating roles of customer trust, brand reputation, and customer participation, as well as the simultaneous moderating role of customer participation in the relationship between digital social responsibility and brand equity. Employing a rigorous quantitative research design, data were gathered from 315 valid consumer responses through an online survey instrument. The data analysis utilized a sophisticated suite of statistical techniques, including Cronbach’s Alpha, EFA, CFA, SEM, Bootstrap, and the PROCESS macro, implemented in SPSS 20.0 and AMOS 24.0. The empirical findings yield several crucial insights. The results unequivocally demonstrate that digital social responsibility exerts a positive and statistically significant effect on brand equity, which is manifested both directly and indirectly through the significant mediating variables of customer trust, brand reputation, and customer participation. Critically, the study also establishes that customer participation acts as a significant moderator, amplifying the beneficial impact of digital social responsibility initiatives on brand equity. These compelling findings underscore the necessity for corporations to strategically implement and effectively communicate their social responsibility endeavors on digital platforms to boost overall brand value. Based on these outcomes, the research culminates in proposing actionable managerial implications that guide businesses in seamlessly integrating digital social responsibility into their core marketing strategies, actively cultivating customer participation, and substantially strengthening their brand reputation within the dynamic digital landscape.
H. Truong· VNUHCM Journal of Economics,...· 0 citations
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