Systematic Review: The Relationship Between Job Crafting and Work Engagement Among Healthcare Professionals

Abstract

This systematic review identifies and evaluates previous studies examining the relationship between job crafting and work engagement in the healthcare sector, particularly among nurses, and provides recommendations for practitioners and future researchers. The growing workload of healthcare workers in Indonesia, especially in the post-COVID-19 period, has contributed to higher levels of burnout, leading to decreased job satisfaction and work engagement. Job crafting has been recognized as a potential approach to address this issue, yet a comprehensive synthesis specifically exploring this relationship in healthcare settings remains limited. A total of 25 articles published between 2015 and 2025 were analyzed using the PRISMA framework and the Joanna Briggs Institute ( JBI) methodological guidelines. Findings reveal that nurses’ proactive behaviors in modifying their work to align with their skills and abilities significantly enhance their levels of engagement, energy, and involvement. This review also identifies key mediating mechanisms, including psychological capital and burnout, offering deeper insight into how this relationship operates. Overall, supporting proactive job redesign emerges as a strategic approach to improving both employee outcomes and organizational performance in healthcare settings.