​Sustainable Heritage Tourism Development and Spatial Governance Strategy in Kertagosa

Abstract

Purpose: Heritage tourism faces complex challenges in balancing economic development, urban spatial dynamics, and cultural heritage preservation. This study aims to analyze the development and spatial arrangement strategy of the Kertagosa Tourism Object in Semarapura, Klungkung, by examining its regulatory, governance, economic, socio-cultural, and environmental dimensions. Methodology: This study employed a qualitative approach with a descriptive case study design. Data were collected through passive observation, documentation studies, and in-depth interviews with stakeholders, including the Tourism Office, Kertagosa Management Unit, Puri Agung Klungkung, Transportation Office, and local Micro, Small, and Medium Enterprises (MSME) representatives. Results: The findings reveal regulatory fragmentation, weak Pentahelix collaboration, and inefficient tourist flow management, causing economic leakage, cultural commodification, and environmental threats from vehicle emissions and vibrations. Conclusions: Kertagosa requires an integrated heritage management strategy through the establishment of an Integrated Heritage Zone that combines spatial restructuring, cultural conservation, local supply chain strengthening, and digital heritage interpretation. Limitations: This study is limited by its qualitative approach and focus on a single heritage tourism destination, which may restrict the generalization of the findings to other heritage sites. Contributions: This research contributes to sustainable heritage tourism studies by proposing a spatial governance framework that balances cultural preservation, urban development, and inclusive local economic growth.