This editorial develops two complementary positioning tools for service-oriented IS research on AI-enabled service phenomena based on service-dominant logic and IS delegation theory.
A unified, taxonomy-driven, and deployment-oriented survey of agentic AI systems, synthesizing recent advances through a modular reference architecture and a four-dimensional taxonomy that characterizes agents along the axes of autonomy, tool use, collaboration, and safety–governance is presented.
Sparsh Bajoria, Shreyanshu Ranjan, Adhitya M et al.· Cognitive Computation· 0 citations
A benchmark that evaluates diagnostic and resolving non-convergent power flow cases across multiple LLMs and three architectures, providing a reproducible foundation for developing agentic AI systems for power system planning and operation.
Riccardo Mansutti, Andrea Pomarico, Robert Jakob et al.· 0 citations
The main conclusion is that practical Agentic IoT depends less on placing an entire agent at one tier than on partitioning perception, memory, reasoning, and action under explicit latency, privacy, reliability, and safety constraints.
Generative artificial intelligence (GenAI) challenges core concepts in service science by blurring boundaries among resources, actors, and beneficiaries. Using service-dominant logic (SDL) as a theoretical lens, we review the distinctive properties of these concepts, introduce the agent concept into SDL, and analyze Ge...
J. Schäfer, Philipp Hansmeier, Philipp zur Heiden et al.· Electronic Markets· 0 citations
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