Exploring the professional nurse advocate role in quality improvement: a qualitative study.
Abstract
Background
the professional nurse advocate (PNA) programme was introduced in 2021 to support nurse wellbeing and resilience after the pandemic through the Advocating for Education Quality Improvement (A-EQUIP) model. However, the impact of PNAs' quality improvement (QI) work remains underexplored.
Aims
This study aimed to explore the PNA leadership role in QI work and how these nurses develop QI initiatives.
Methods
A qualitative research design involved semi-structured interviews with eight PNAs. Themes were identified using thematic analysis.
Findings
The four themes related to: PNA preparedness for QI work and identifying projects; implementing projects and collaboration; monitoring and reporting on QI projects; and impact on patient outcomes, the reach of projects and sustainability. PNAs reported improvements in patient care and experience but challenges in preparedness and support were noted.
Conclusion
This study emphasises the importance of organisational support, collaboration, time and ongoing transitional training if PNAs are to lead QI projects effectively.