Development of a web based virtual reality virtual tour for the Makassar City Museum using the Agile method

Abstract

The Makassar City Museum continues to face constraints in disseminating the historical and cultural value of its collections, as public access remains dependent on physical visits and the existing presentation media remain largely static with minimal interactivity. This study aimed to develop a Web Based Virtual Reality (Web VR) virtual tour system for the Makassar City Museum using the Agile method and to evaluate five selected software quality characteristics from the ISO/IEC 25010 standard: Functional Suitability, Usability, Reliability, Performance Efficiency, and Portability. Three other characteristics, Compatibility, Security, and Maintainability, were excluded, as they fell outside the scope and resources of this study. The development process followed a Scrum based cycle comprising product backlog, sprint execution, sprint review, and retrospective, covering 12 functional backlog modules. The evaluation involved two expert validators in software engineering and 30 general public user respondents recruited through purposive sampling. Usability was measured using a 21 item, four indicator questionnaire covering Usefulness, Ease of Use, Ease of Learning, and Satisfaction on a five point Likert scale. Under the specified testing conditions, the system achieved 100% functional suitability across 42 functions as rated by both validators, a 91.04% usability score in the Highly Feasible category, a 100% request success rate under a simulated load of 20 concurrent users, an average page load time of approximately 1.2 seconds with a Lighthouse score of 80, and consistent functionality across the five tested browser and device combinations. Under the specified testing conditions, the system demonstrated satisfactory functional, usability, reliability, performance, and portability results. These findings represent preliminary technical evidence rather than proof of long term educational effectiveness, indicating the need for further research involving larger samples, accessibility testing, and data security evaluation.