The Dark Side of Adopting Artificial Intelligence in Organizations

Abstract

Abstract The rapid adoption of artificial intelligence (AI) technologies within organizations has significantly changed the way they operate. While much of the existing discourse emphasizes the benefits of AI, significantly less attention has been paid to its negative implications for organizations. This paper addresses this gap by critically examining the negative effects of adopting AI at the organizational level. In this regard, this paper adopts a qualitative research methodology based on a systematic review of recent literature in the field, coupled with an exploratory analysis of real examples and case studies from international organizations, documented and analyzed by the author. The findings show that the adoption of AI can exacerbate organizational vulnerabilities by reducing human oversight, reinforcing existing inequalities and creating new forms of operational and ethical risk. Furthermore, the results indicate that inadequate governance frameworks and limited AI literacy among managers intensify these negative outcomes. The paper discusses the implications of these findings for organizational theory and practice, highlighting the need for balanced strategies for integrating AI. This paper makes an important contribution to the field of using new digital tools, especially AI technologies, within organizations, by providing a relevant analysis of the risks associated with them. In doing so, it promotes a more critical and nuanced understanding of the risks that come with adopting AI in organizations.