Jul 2026· American Review of Public Administration· 0 citations· 50 references
Abstract
This article investigates the effects of participation on performance assessment in government, for-profit, and nonprofit organizations that deliver public services. In addition to examining the impact of participation on public assessments of performance, we also test the perceived tradeoff between efficiency and participation, as well as the sectoral differences in the participation-performance relationship. We conducted a preregistered vignette experiment using the context of US nursing homes where various organizational information, including participation opportunities, and sector of operation (public, for-profit, and nonprofit sectors) serve as key treatment manipulations. We find that participation plays a critical role in enhancing perceptions of organizations regardless of sectors, but government organizations may obtain greater benefits by pursuing participation, especially in improving public perception of bureaucratic effectiveness and efficiency. These findings suggest that participation is not only normatively desirable, but also practically beneficial for organizations. The findings from this study contribute to advancing our knowledge on public participation, sector differences, performance management, and public values.
This research was pre-registered at the American Economic Association's registry for randomized controlled trials (RCT ID: AEARCTR-0011918 and URL hidden for peer review).
This study examines strategies for public budget efficiency in Buton Regency, Southeast Sulawesi Province, focusing on three key aspects: transparency, innovation, and public participation. The findings indicate that budget efficiency is not only determined by the government’s ability to cut costs but also by the quality of participatory and transparent governance. First, the current condition of Buton shows that a large portion of the regional budget is absorbed by personnel expenditure, with several programs still misaligned with community needs. Second, transparency serves as the foundation of efficiency, reflected in the improvement of the regional information disclosure index, although consistency in data publication remains a challenge. Third, public service innovation through the Public Service Mall (MPP) has successfully reduced average service time from six days to two days, while lowering operational costs and increasing citizen satisfaction. Fourth, public participation through the Musrenbang forums is relatively high, yet digital oversight and the role of civil society organizations remain limited. Thus, strategies for public budget efficiency at the regional level should integrate strong transparency, community-oriented service innovation, and inclusive public participation to achieve efficient, accountable, and equitable local governance.
The general objective of this study was to examine the effect of citizens' participation practices on service delivery in Rwanda, with specific focus on Kicukiro District. Descriptive findings showed that respondents generally agreed that managerial skills, transparency, accountability, and political participation contribute to service delivery. Political participation recorded the strongest descriptive perception among the participation practices, while land management, administrative services, health care services, and education services were positively rated as dimensions of service delivery. Regression findings indicated that managerial skills had a positive and significant effect on service delivery (B = .302, t = 1.496, p = .002). Transparency also had a positive and significant effect (B = .514, t = 2.570, p = .012), while accountability had a positive and significant effect (B = .064, t = .689, p = .018). Political participation had a statistically significant but negative effect on service delivery (B = -.066, t = -.907, p = .009). The model explained 62.4% of the variation in service delivery. The study concludes that citizens' participation practices significantly shape service delivery in Kicukiro District. It recommends that Kicukiro District strengthen managerial capacity, transparency systems, accountability mechanisms, and inclusive citizen forums to improve service responsiveness.
Samuel Maker Mading Riakgol, K. Wanyonyi· East African Journal of Busi...· 0 citations
In recent years, organizations operating across different sectors have been facing increasing demands for socially responsible business practices, which also implies the development of inclusive work environments. In an effort to adapt to these changes, many organizations are introducing diversity-oriented training programs. In this paper, research was based on empirical data and examines whether there are differences between private and public organizations in post-socialist countries regarding the implementation of diversity-oriented training. In addition, the analysis explores whether organizational size acts as a moderating factor in this relationship. Overall, the results indicate a low level of diversity training implementation in both sectors. However, performed non-parametric analysis indicates greater engagement and proactivity of organizations operating in the private sector, compared to organizations from the public sector, while the applied hierarchical linear regression showed that the size of the organization does not have a statistically significant moderating effect. The findings suggest that, in the context of developing inclusive and socially responsible human resource management practices, institutional logic is more important than organizational capacities. In addition to presenting the results of the empirical analysis, this paper also provides insights into how diversity-oriented training contributes to organizational adaptability and employee development.
Branka Zolak Poljašević, Simona Šarotar Žižek· APEIRON: a journal for ancie...· 0 citations
This paper investigates the impact of Diversity, Equity and Inclusion (DEI) on employee engagement in Saudi private sector using Social Identity Theory and Inclusive Leadership as theoretical lenses. The analysis was done based on survey data of 701 employees with structural equation modeling. Findings indicate that DEI activities have a substantial impact on employees’ feeling of inclusiveness/being treated fairly, and the perception of leadership support to its long timeemployees around the world. The comparative results suggest that cultural value systems are a stronger moderator of the relationships than policies for Saudization; this reflects the greater influence of social norms in comparison to regulatory-based measures. While the research is located in the context of Saudi Arabia’s transformations, it adds to international (DEI) literature by applying theory-building concepts to a non-Western hierarchical policy-driven backdrop. The resultsalso provide pragmatic implications for organizations and policymakers, specifically in the integration of DEI initiatives with Vision 2030 towards increasing female workforce involvement, fostering diversity at leadership positions and promoting sustainable localization.
Agel Fara Alsulami· Journal of Intelligent Decis...· 0 citations
This study aimed to analyze bureaucratic constraints on public accountability in regional development and their implications for community economic conditions. The research was based on the problem of limited bureaucratic effectiveness, characterized by hierarchical organizational structures, complex administrative procedures (red tape), and weak performance-oriented work cultures. This study employed a descriptive qualitative approach through a literature review using thematic analysis of academic and policy sources. The findings indicated that bureaucratic constraints significantly reduced public accountability, particularly in terms of transparency and performance accountability. This condition resulted in inefficiencies in regional development implementation, increased economic transaction costs, and declining public trust in local governments. The downstream impacts were reflected in weakened community economic competitiveness, particularly among Micro, Small, and Medium Enterprises (MSMEs), as well as reduced regional investment attractiveness. The study concluded that a consistent causal relationship existed among bureaucratic constraints, public accountability, development performance, and community economic conditions. Therefore, bureaucracy reform based on accountability principles, digital governance transformation, and strengthened oversight systems are essential prerequisites for improving regional development effectiveness.
Unknown authors· Journal Research of Social S...· 0 citations
This study examines the role of civil society organizations (CSOs) in public service delivery through a qualitative research design based on focus group discussions (FGDs) conducted in Eskişehir, İzmir, and Trabzon. The findings indicate a broad willingness among public actors to engage CSOs in service processes, while maintaining a public sector led, complementary model of involvement. The FGDs reveal several structural constraints that undermine the sustainability of public-CSO collaboration, including limited institutional infrastructure, ambiguity in roles and responsibilities, rigid bureaucratic procedures, project-based funding structures, and disparities in organizational capacity. Participants emphasize that sustainable collaboration requires clearer role definitions and accountability frameworks, the establishment of predictable and long-term financing mechanisms, and the development of phased and performance-based participation arrangements. Overall, the findings demonstrate that effective public-CSO collaboration depends not only on normative support for participation but also on the institutionalization of stable governance, financing, and coordination mechanisms that can sustain long-term engagement.
Irem Didinmez· Hacettepe Üniversitesi İktis...· 0 citations
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