Success factors for implementing ERP sap systems in organizations

Abstract

Enterprise Resource Planning (ERP) is the main system for driving businesses and industries that use digital technology as a tool to help them manage. It is a system that is involved with all business processes. To connect the information in management And support decision-making by SAP S / 4 HANA Application Service is a system that has been defined in Thailand in both the public sector, the private sector, in various industries, in which the process of adopting the ERP SAP system in the organization is challenging in different factors. To achieve success in organizational resource management through the process. This research is to study the factors affecting the success of the ERP SAP system in the organization. By studying the SAP Activate Methodology, it was separated into 5 key development phases (SAP implement phrase) and studied the factors affecting development (Critical Success Factors: CSFs) through the Delphi Method process. The impact on the development is classified by phase, namely Project Management, the definition of scope and goals, the accuracy of data and transfer, and stakeholders. Involved in the project team, which provides a guideline for the development of an ERP SAP Implementation Guideline that consists of checklists covering 5 phases of development and 13 factors of success. The overall picture of the experts evaluating the development guideline showed that a "Good" score is 3.98. The results of this research can be beneficial to agencies and organizations that develop ERP SAP systems in the future. To achieve further successful development of the system.