This study explores the strategic role of public relations (PR) within PT Telkom Indonesia (Persero) Tbk, conceptualizing it as an integral management function that drives market value and corporate resilience. Amidst the rapid digitalization and geopolitical uncertainties of 2025–2026, the research investigates how PR manages the intersection of digital sovereignty, Environmental, Social, and Governance (ESG) integration, and market authority. Utilizing a conceptual research approach through a systematic literature review, this study synthesizes Excellence Theory and Stakeholder Theory to develop an Integrated PR-Management (IPM) model. The findings demonstrate that PR at Telkom acts as a strategic architect by transforming technical infrastructure initiatives such as the launch of the Satelit Merah Putih 2 and decarbonization efforts into authoritative narratives that enhance investor trust and secure regulatory legitimacy. Furthermore, the study highlights that effective PR communication, validated by external accolades like the PR Indonesia Awards, is essential for navigating B2B markets and mitigating reputational risks. The analysis emphasizes that digital reputation is a critical intangible asset, and the alignment of PR Key Performance Indicators (KPIs) with core business metrics is vital for long-term sustainability. The proposed IPM framework offers a roadmap for state-owned enterprises to navigate technological disruptions by bridging technical operational excellence with persuasive strategic communication. Consequently, this research underscores the necessity of reforming traditional siloed communication structures into AI-integrated, fluid units to maintain competitiveness in the 2026 digital era.
Background: Technological changes and the demand for digital-based financial services have driven the gold pawn industry in Indonesia to undertake innovative governance and regulatory transformations to address the public's need for safe, fast, and transparent access to financing. Methods: This study uses a normative legal research approach that analyzes the synchronization of regulations, corporate governance principles, and harmonization of legal norms related to the digital gold pawn business by applying legal document analysis. Findings: The study results show that the implementation of digitalization expands the reach of services and improves operational efficiency. However, regulatory synchronization, data security, transaction validity, and consumer protection remain key challenges that require continuous policy adaptation. Conclusion: Strengthening adaptive governance and responsive regulatory updates are key to maintaining public trust in digital gold pawn services. Collaboration between regulators, industry players, and public education is crucial to support financial inclusion and protect public interests. Novelty/Originality of this article: This study offers a comprehensive analysis of the harmonization of regulations for the gold pawn business in the digital era, highlighting the need for legal protection and technology-based governance strategies, and emphasizing the relevance of digital literacy for the sustainability of the pawn industry in Indonesia.
Muh. Akbar Fhad Syahril, Hamida Hasan, S. Karović· Journal of Economic Resilien...· 0 citations
This study explores the relationship between corporate governance and organisational performance within state-owned enterprises (SOEs) in the Zimbabwean transport sector, with the objective of developing an integrated and contextually relevant governance-performance model. Despite their critical role in facilitating mobility and supporting trade, SOEs such as Air Zimbabwe and Zimbabwe United Passenger Company (ZUPCO) continue to experience persistent challenges, including financial deficits, operational inefficiencies, and declining service delivery standards. Existing scholarship tends to examine corporate governance in isolation, often overlooking the broader organisational and institutional contexts within which these enterprises operate. Adopting a mixed-methods research design, this study integrates quantitative analyses, comprising descriptive statistics, correlation, regression, and moderation techniques, with qualitative insights derived from interviews. The research is underpinned by a multi-theoretical framework that incorporates the resource-based view (RBV), institutional theory, systems theory, and contingency theory. The findings reveal that corporate governance plays a pivotal role in influencing organisational performance, alongside key internal factors such as human capital, technological capability, organisational culture, leadership, and the external operating environment. These elements collectively affirm the multidimensional nature of organisational performance. However, the study also finds that political interference significantly undermines the positive impact of governance structures and organisational capabilities. The study makes a theoretical contribution by advancing an integrated governance-performance model, while empirically highlighting the moderating effect of political interference. From a practical standpoint, the findings underscore the importance of comprehensive reforms in SOEs that prioritise strengthened governance frameworks, reduced political intrusion, and enhanced organisational capacity.
Samukeliso Musendame· Corporate Governance and Org...· 0 citations
In the fast-paced business environment of to say, Environmental, Social and Governance (ESG) integration has become a strategic necessity for institutional investors and companies alike. No longer just about ethics, ESG is now a key factor in addressing emerging risks like climate change, data privacy, and regulatory compliance. It increases organizational resilience, promotes sustainable development, and is an effective brand differentiator. Companies that actively disclose their ESG initiatives establish more robust trust, brand value and values alignment with socially responsible consumers. Sophisticated ESG analytics and high quality information have allowed investors and marketers to embrace systematic, evidence based strategies that support transparency and authenticity. Strong ESG governance, with cross-functional leadership and customized reporting, guarantees integrated coverage and control. In the end, ESG is not a choice – it is an essential prerequisite for creating future- proof, credible, and value-anchored brands.
Geethashree K, N. L. Savitha, M. R. et al.· International journal of com...· 0 citations
Sustainable infrastructure transformation demands the integration of Environmental, Social, and Governance (ESG) principles into public sector business strategies. The Ministry of Public Works has issued a number of centrally designed policy instruments the Building Management Information System (SIMBG), the Green Building Mandate (BGH), the Domestic Component Level (TKDN) obligations, and State Property grants to local governments but their implementation at the regional level remains uneven. This research questions how governance asymmetry between the central and regional governments affects the adoption of sustainable infrastructure standards, through what mechanisms policy instruments are distorted into administrative compliance, and what kind of governance models can position ministries as strategic orchestrators. The study uses a qualitative plural case study design based on document analysis on secondary sources available to the public, for the period 2021–2025, with four purposively selected policy cases. The evidence relies mainly on regulations, official evaluation results, and the findings of state audit bodies; data are coded deductively using the Technology Organization Environment (TOE) framework and inducively for emerging mechanisms, followed by cross case synthesis. One diagnostic pattern anchored the analysis: The 2024 National SPBE Index reached 3.12 on a scale of 5 and exceeded the medium term target, while only 48 of the 615 agencies evaluated achieved the highest predicate, an aggregate achievement that conceals a highly uneven distribution. In all four cases, the instrument establishes compliance thresholds that can be administratively verifiable but independent of substantive outputs. The resulting pattern is interpreted as means ends decoupling, with a self reinforcing form called a compliance trap, understood not as a new concept, but as a domain specific manifestation of isomorphic mimicry in ESG policy. The article proposes a tiered governance model equipped with tiering indicators, the role of actors, two way transition mechanisms, resource needs, and enforcement limits. Because the evidence base is documentary, the findings are presented as propositions that can be generalized analytically and are open to testing, rather than as a causal claim that has been validated.
Ayu Purnamasari Asih, Mohamad Rizan, Muhammad Awaluddin· Journal of Digital Business...· 0 citations
The integration of expatriate directors into State-Owned Enterprises (SOEs) presents a profound strategic paradox, frequently triggering tensions between sovereign socio-economic mandates and hyper-competitive commercial realities. This study investigates the unprecedented appointment of foreign executives at PT Garuda Indonesia by a sovereign wealth fund, challenging the narrative that state-subsidized equity recovery equates to a sustainable operational turnaround. Employing a theory-driven conceptual design, this research utilizes a critical instrumental case study approach. Data extracted from audited financial statements, regulatory frameworks, and verified public discourse were subjected to directed content analysis through the integrated theoretical lenses of Strategic International Human Resource Management (SIHRM), Contingency Theory, and the Resource-Based View. The empirical findings reveal that without rigorous gap analyses, expatriate recruitment is inherently driven by mimetic isomorphism rather than strategic capability acquisition. Furthermore, the systemic neglect of configurational cultural intelligence assessments and knowledge codification protocols exponentially increases the risks of strategic misalignment and organizational amnesia. To mitigate these macro-institutional frictions, this study proposes the SOE Expatriate Director Governance (SEDG) framework. By mandating independent oversight, explicit mandate charters, and transparent return-on-investment auditing, the SEDG framework provides a prescriptive blueprint to transition expatriate deployments from transient legitimacy signaling into institutionalized, long-term capability investments.
Fikri Zikra Akrama, Asyraf Rizki Widjajakoesoemah, Lina Yunita· Journal of Strategic Innovat...· 0 citations
Against the global transition toward sustainable development, firms are increasingly integrating environmental, social, and governance (ESG) principles into their business strategies. This study develops a conceptual framework linking digital servitization to ESG performance and examines the underlying mechanisms and heterogeneous effects. Using 4686 firm-year observations from Chinese A-share listed firms in heavily polluting industries during 2013–2024, we construct a text-based measure of digital servitization through text mining and Python 3.13’s Jieba word-segmentation function. The empirical results show that digital servitization significantly improves firm ESG performance. The mechanism analyses indicate that carbon emission reduction and information transparency partially mediate this relationship. The quantile regression results further show that the positive effect of digital servitization is stronger at higher conditional quantiles of ESG performance, suggesting a possible cumulative advantage pattern. The heterogeneity analyses reveal that the effect is significantly stronger for non-high-tech firms than for high-tech firms, whereas the difference between state-owned and non-state-owned firms is not statistically significant. These findings extend the literature on digital servitization and ESG performance and provide practical implications for firms and policymakers seeking to promote sustainable development in the digital era.
T. Gong, Hangjun Xu, Ji-Tian Wang· Sustainability· 0 citations
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