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Role of Technology and Digital Claim System in Speeding Up the Compensation Process in Motor Vehicle Accident Cases

Aug 2026 · Zenodo (CERN European Organization for Nuclear Research)

Abstract

Abstract Getting timely financial compensation for road accident victims and their families is a matter of utmost humanitarian and legal importance. Traditionally, the compensation process through Motor Vehicle Accident Claims Tribunals (MACT) and insurance companies in many countries, including India, has been very complex, paper-based and time-consuming. However, in the modern era, the advent of technologies like Artificial Intelligence (AI), telematics, GPS, online portals and digital interoperable databases has brought a major revolution in this field. This research article examines in detail the role of technology in the process of motor accident claims, from filing to final settlement and payment. The study shows how digital platforms like e-DAR (e-Detailed Accident Report), through direct digital connectivity between police, hospitals, insurance companies and the judiciary, can reduce the time to compensation from years to months or weeks.

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