Skip to content

A Large-Scale Empirical Study of Quality Assurance Practices and Gaps in AI Agents

Sep 2026 · 0 citations · 34 references
Computer Science

TL;DR

A large-scale empirical study of quality assurance (QA) practices in 157 open-source LLM-based agent projects with at least 100 GitHub stars highlights the need to move beyond feature-level testing toward systematic end-to-end validation that ensures agent workflows remain within intended boundaries when interacting with untrusted inputs, tools, persistent state, and external APIs.

Abstract

Large language model (LLM)-based agents are increasingly used across software engineering, web automation, research, and productivity applications. Their integration of planning, memory, tool use, code execution, and external interactions enables greater autonomy but also introduces new reliability, safety, and security risks. We present a large-scale empirical study of quality assurance (QA) practices in 157 open-source LLM-based agent projects with at least 100 GitHub stars. We analyze documentation, source code, configurations, and tests to characterize QA practices across execution surfaces, safeguards, testing artifacts, risk scenarios, and recurring gaps. We find that current QA primarily focuses on basic functionality and high-risk actions, while coverage remains fragmented. Safeguards are inconsistently applied across equivalent execution routes, tests rarely examine boundary, adversarial, or multi-step tool-use failures, and identified risks are seldom translated into end-to-end QA checks. These findings highlight the need to move beyond feature-level testing toward systematic end-to-end validation that ensures agent workflows remain within intended boundaries when interacting with untrusted inputs, tools, persistent state, and external APIs.

View source

Similar papers

#computer vision Review Sep 2017

Agile Software Development Methods: Review and Analysis

This publication proposes a definition and a classification of agile software development approaches and analyses ten software development methods that can be characterized as being "agile" against the defined criterion.

P. Abrahamsson, O. Salo, Jussi Ronkainen et al. · 727 citations · ⚡54
#computer vision Jun 2008

The impact of agile practices on communication in software development

The study shows that agile practices improve both informal and formal communication, but indicates that, in larger development situations involving multiple external stakeholders, a mismatch of adequate communication mechanisms can sometimes even hinder the communication.

M. Pikkarainen, Jukka Haikara, O. Salo et al. · 401 citations · ⚡48
#machine learning Review Open access Oct 2014

Software development in startup companies: A systematic mapping study

The results indicate that software engineering work practices are chosen opportunistically, adapted and configured to provide value under the constrains imposed by the startup context.

Nicolò Paternoster, Carmine Giardino, M. Unterkalmsteiner et al. · 394 citations · ⚡54
#computer vision Review Mar 2008

Agile methods in European embedded software development organisations: a survey on the actual use and usefulness of Extreme Programming and Scrum

The results show that the embedded industry has been able to apply agile methods in its development processes and that the appreciation of the agile methods and their individual practices appears to increase once adopted and applied in practice.

O. Salo, P. Abrahamsson · 238 citations · ⚡9
#computer vision Open access Jul 2017

What happens when software developers are (un)happy

Consequences of happiness and unhappiness that are beneficial and detrimental for developers' mental well-being, the software development process, and the produced artifacts are found.

D. Graziotin, Fabian Fagerholm, Xiaofeng Wang et al. · 236 citations · ⚡13
#computer vision Open access Oct 2004

Mobile-D: an agile approach for mobile application development

The Mobile-D approach is briefly outlined here and the experiences gained from four case studies are discussed, which helped develop an agile development approach for mobile application development.

P. Abrahamsson, Antti Hanhineva, H. Hulkko et al. · 225 citations · ⚡18

Related blog posts

Microsoft Research Blog Oct 30, 2026

From synthetic enterprise data evaluations to real Microsoft Copilot AI confidence

Evaluating Microsoft Copilot at enterprise scale requires test data that captures the full complexity of real organizations, yet real enterprise data contains sensitive information that cannot be used for evaluation under any circumstances. The post From synthetic enterprise data evaluations to real Microsoft Copilot AI confidence appeared first on Microsoft Research.

Microsoft Research Blog Oct 29, 2026

Microsoft Research Focus – Edition #97

Host Sowbhagya Suresh shares some of the latest news and cutting-edge research from across Microsoft—from understanding the challenges facing coding agents to uncovering how people use AI at work and improving extended-range weather forecasting. The post Microsoft Research Focus – Edition #97 appeared first on Microsoft Research.

We use cookies to run the site and, with your consent, for analytics and to show ads. See our Cookie Policy.