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Zhan-You Wang

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Open access Sep 2026

Trusting and staying with AI doctors: cognitive and emotional pathways driving continuance intention toward AI healthcare chatbots

Introduction AI-powered medical chatbots are increasingly used in healthcare, yet the mechanisms underlying users' continued engagement remain unclear. This study examines how AI use influences continuance intention through cognitive trust and emotional attachment and whether technology anxiety differentially moderates...

Zhan-You Wang, Hao-Ran Han, Dong-Mei Han et al. · 0 citations

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