Therapy as an NLP Task: Comparing LLMs and Human Peers Behaviors in CBT Sessions
Large language models (LLMs) are increasingly being used as ad hoc therapists. While prior research has found that LLMs outperform human counselors in generating single-turn empathetic responses, fewer studies have compared their behaviors across multi-turn sessions. In this study, we compare the session-level behavior...
Zainab Iftikhar, Sean Ransom, Amy Wei Xiao et al.
· Proceedings of the ACM on Hu... · 0 citations