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Z. Taylor

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AI is Not AI: Interacting With Chatbots in Higher Education and Implications for Ethics, Sustainability, and Institutional Efficiency

Structured human-computer interactions with higher education chatbots to explore whether these chatbots were programmed to provide financial counseling to college students found that many systems marked as AI chatbots fell short of adaptive, generative capabilities which are the essence of AI systems.

Richard Simonds, Z. Taylor, Sara Ray · 0 citations
Open access Aug 2026

When AI is Not AI

Structured human-computer interactions with higher education chatbots to explore whether these chatbots were programmed to provide financial counseling to college students found that many systems marked as AI chatbots fell short of adaptive, generative capabilities which are the essence of AI systems.

Richard Simonds, Z. Taylor, Sara Ray · 0 citations

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