Large-scale mobile OS beta testing generates massive ticket vol- umes, creating a triage bottleneck in which assigning severity dic- tates engineering priority. Automating this is difficult: unlike server logs with rich telemetry, beta tickets rely on vague, symptom-driven user descriptions, which confound standard AIO...
Yong-Qian Sun, Yi-Min Zuo, Qing-Liang Zhang et al.· Proceedings of the 41st IEEE...· 0 citations
Large language model (LLM) agents can now undertake increasingly complex tasks, but the way they organize interaction history into memory does not ensure a coherent understanding of the current world. We introduce PoS, an inference-time framework that constructs and continually maintains explicit belief states as the a...
Yu Luo, Jia-Min Jiang, Yi-Min Zuo et al.· 1 citation
CoTriage is presented, a practical and scalable end-to-end automated ticket triage system, designed and deployed for real-world industrial scenarios and reduces the average triage time to 15.0 seconds and significantly enhances operational efficiency and accelerating incident resolution in practice.
Ruo-Wei Fu, Yang Zhang, Sheng-Lin Zhang et al.· ACM Transactions on Software...· 0 citations
Large language model (LLM) agents are increasingly used for multi-step, stateful tool-use tasks, yet production reliability remains limited. Unlike static software repair, agent repair must recover dynamic trajectories whose early decisions can propagate into later errors and external state changes. Existing automatic...
Chenyu Zhao, Shenglin Zhang, Wenwei Gu et al.· 2 citations
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