How Competing Platform Actors Frame a Disruptive Technology: A Dyadic Analysis of Generative-AI Risk Disclosure by Hotels and Online Travel Agencies
Hotel executives publicly describe generative AI (GenAI) as their route out of dependence on online travel agencies (OTAs), while OTAs treat the same technology as a threat to be absorbed. The emerging disclosure literature cannot detect this opposition because it pools structurally heterogeneous firms into a single cr...