Predictive Model for Last-Mile Delivery Failure Detection: A Systematic Literature Review and Comparative Experiment on a National Logistics Operator’s Data
Failed last-mile deliveries impose cascading operational costs on postal networks, yet most predictive approaches rely on synthetic datasets or single-method evaluations that limit real-world applicability. This paper addresses that gap through a PRISMA-compliant Systematic Literature Review (SLR) of 261 Scopus records...