Open access
Aug 2026
Shifting dynamics in human–machine communication: the interplay of user and chatbot gender across two studies
Investigating how chatbots’ presented gender, together with users’ gender and gender traits, influence users’ perceptions of chatbot credibility and social attraction revealed that users’ gendered self-concept modulates their perceptions of the chatbot.
Weizi Liu, Kun Xu
· Communication and Change · 0 citations