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Sponsored Artificial Intelligence: A Modern Approach, Global Edition Artificial Intelligence: A Modern Approach, Global Edition

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Ting-Ong Yan

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Open access Aug 2026

Building trust and reducing perceived complexity in AI adoption: effects on decision-making quality in maritime organisations

The results indicate that AI system quality, AI system transparency and AI familiarity significantly enhance AI trust, while AI beliefs have a non-significant effect, and suggest that trust is the main mechanism through which AI-related social and technical factors contribute to improved decision-making outcomes.

Zhaotong Li, Ting-Ong Yan, Kum Fai Yuen · 0 citations

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