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Sponsored AI AM CLAUDE, A Beginner's Guide: Learn the basics of working with AI AI AM CLAUDE, A Beginner's Guide: Learn the basics of working with AI

Author

T. Nguyen

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2 papers indexed here

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Review Open access Oct 2026

Customer complaint analytics in digital financial services: temporal prediction of untimely responses and capacity-aware prioritization

Digital financial service providers often receive more customer complaints than can be examined through intensive review and individualized handling. Prior research has examined technology adoption, service quality, satisfaction, trust, loyalty, and artificial intelligence in finance, but less is known about how compla...

Jin-Ho Cha, Lam Trong Vu, T. Nguyen et al. · 0 citations
Oct 2026

RECE Loss: A Reward-Enhanced Cross Entropy Loss Function for Learning with Noisy Labels

Robust loss functions to support adaptation to noisy labels are developed by improving the cross-entropy loss function, which is effective with clean data but lacks robustness with noisy labels.

Thi Thu Huong Nguyen, Duy Tung Nguyen, T. Nguyen et al. · 0 citations

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