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Open access 2026

REVISITING THE ROLE OF SATISFACTION IN E-GOVERNMENT LOYALTY: EVIDENCE FROM A DIGITAL TRANSPORTATION PLATFORM IN INDONESIA

This study examines the direct and indirect effects of digital service quality, digital trust, perceived usefulness, and system quality on citizen satisfaction and loyalty among Access by KAI users on Java Island, while reassessing the mediating role of satisfaction in government-operated digital transportation platfor...

Hermawan, Suryadi, Firda Hidayati et al. · 0 citations
Review Open access Jul 2026

Effectiveness and Implementation of Teacher Quality Improvement Policies: A Systematic Literature Review

Introduction Teacher quality is widely recognized as a key determinant of educational quality and student learning outcomes. Consequently, improving teacher quality has become a central focus of education policies worldwide. However, evidence regarding the effectiveness of these policies and the challenges associated w...

Mukmin, Suryadi, Fakhrudin et al. · 0 citations

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