Stela Salsabila Purwandini

The Influence of Customer Service, Fulfilment, Security, on Repurchase Intention with Customer Satisfaction as Moderator E-Commerce Platform

The rapid growth of e-commerce has intensified competition among platforms to retain customers, making service quality increasingly important in creating positive shopping experiences and encouraging repurchase. This study is motivated by the need for further examination of Customer Service, Fulfilment, and Security or...