Author

Shashidhar Reddy Javaji

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#artificial intelligence Preprint Aug 2026

ASTRA - Agentic System for Ticket Resolution and Analysis

ASTRA, an agentic system for ticket resolution in which a central orchestrator coordinates three specialist information-gathering agents and drives a judge-orchestrator refinement loop to produce evidence-backed troubleshooting reports, is proposed.

Shashidhar Reddy Javaji, Mohamed Trabelsi, Jin Cao et al. · 0 citations