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Septio Cikal Fajar

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Open access Oct 2026

The Influence of SALAM Application Implementation on Public Value Creation through User Satisfaction as an Intervening Variable at KPPBC TMP A Marunda

This study evaluates the impact of implementing e-government on public service, called Sistem Aplikasi Layanan Mandiri (SALAM application) at Customs and Excise Supervision and Services Office Type Madya Pabean (KPPBC TMP) A Marunda on Public Value creation through User Satisfaction. Integrating the DeLone & McLean Inf...

Septio Cikal Fajar, H. Jumhur · 0 citations

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