Klasifikasi Sentimen Ulasan Pengguna Aplikasi Alfagift Menggunakan Metode Support Vector Machine Berbasis TF-IDF
The rapid development of digital technology has driven the increasing use of mobile applications in the retail sector, one of which is the Alfagift application developed by PT Sumber Alfaria Trijaya Tbk. User reviews on Google Play Store contain valuable information regarding user satisfaction and complaints, yet their...