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Author

S. Shrivastav

2 papers indexed here

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Open access Sep 2026

Digitalisation impact on Retail Sector in Comparison with Pre and Post Pandemic Periods - Consumers Perspective

The rapid expansion of digital technologies has significantly influenced the retail sector and transformed the way consumers search, evaluate, purchase, and pay for products. The present study examines the impact of digitalization on consumers’ retail behaviour by comparing the pre pandemic and post pandemic periods. T...

Amreen Khan, P. Veeraiah, S. Shrivastav · 0 citations
Review Open access Sep 2026

How Organizations Learn and Innovate to Institutionalize Generative AI: Trust, Feedback Loops, and Cultural Friction

This study examines how organizations advance in their use of Generative AI (GenAI) tools after initial adoption with particular attention to the dynamics of trust, cultural resistance, and feedback mechanisms. Grounded in organizational learning theory and institutional theory, we propose a framework that captures t...

Surajit Bag, Gautam Srivastava, S. Shrivastav et al. · 0 citations

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