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S. Sahu

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Open access Jul 2026

Human-in-the-Loop Safety, Explainability, and Governance Blueprint for Agentic Salesforce Healthcare CRMs in Regulated Care Operations

A comprehensive governance blueprint for the safe deployment of agentic Salesforce Healthcare CRM systems through a Human-in-the-Loop (HITL) framework is proposed, which incorporates governance-by-design principles, zero-trust security, consent-aware data management, and continuous feedback loops to strengthen operational resilience.

S. Sahu · 0 citations

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