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S. Nokele

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Review Open access Jul 2026

The Use of Artificial Intelligence in Enhancing Accountability and Transparency in South African Municipalities: Prospects, Barriers and Strategic Pathways for Local Government

The study concludes that AI should be treated as a governance support tool rather than a complete solution to municipal failure, because its value depends on phased implementation, data modernisation, capacity building, legal safeguards, human oversight and inclusive citizen engagement.

S. Nokele, Khathutshelo Matshela · 0 citations

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