ANALISIS SENTIMEN ULASAN PENGGUNA APLIKASI IDENTITAS KEPENDUDUKAN DIGITAL MENGGUNAKAN SUPPORT VECTOR MACHINE RANDOM FOREST
Abstract: The Digital Population Identity (IKD) application allows citizens to access population documents electronically. Service evaluations can be found in user reviews on the Google Play Store, but manual analysis is challenging due to their large and unstructured volume. This study analyzes the sentiment of IKD us...